Account Manager | Employee Benefits (Hybrid)

CBIZ Operations, Inc. • Powell, OH • 22h ago

Status Category: Full-Time Exempt/Non-Exempt: Exempt Job Code: BI0126 CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Essential Functions and Primary Duties Provide service delivery to an assigned block of clients Resolve moderately complex customer service problems directly Act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) on assigned accounts Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery Represent clients internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs Escalate client concerns when appropriate Assist client services management in conducting client meetings as needed Inputs data into proper software for vendors/carriers/clients within the required timeframe Coordinate employee communications for enrollment Participate in new client set-up, renewals, and open enrollment meetings Establish and preserve a solid business rapport with clients and vendors Discuss with clients applicable legislation and market trends Ensure that all internal controls and procedures are followed Generate client interest in additional lines of coverage Additional responsibilities as assigned May provide guidance and direction to less experienced client service staff Complexity is based on uncertainty, financial risk, technical requirements, urgency and volume or size. Preferred Qualifications Bachelor's Degree Active Life, Accident, and Health Insurance License Experience with self-funded groups Experience with Employer Navigator and EPIC Minimum Qualifications High School Diploma or GED required 3 to 5 years of customer service experience in the insurance industry required Must maintain current required licenses and certifications relevant to the field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally Effective customer service skills Proficient use of applicable technology Ability to work in a team environment as well as independently Must be able to travel based on client and business needs

LI-CM #LI-Hybrid

CBIZ.Jobs Category: Client Management REASONABLE ACCOMMODATION If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com. EQUAL OPPORTUNITY EMPLOYER CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information a

Similar Jobs

HTRW Program Manager

St. George Tanaq Corporation • Columbus, OH • 5h ago

Management & Administrative

HTRW Program Manager Fully Remote-TX Job Type Full-time Description Overview Tanaq Environmental, LLC. (TEL) delivers environmental engineering, investigation, consulting, and remediation services to government agencies...

5h ago

Go to Apply

Proposal/Marketing Pursuits Manager

American Structurepoint, Inc. • Columbus, OH • 22h ago

Management & Administrative

22h ago

Go to Apply

Administrative Assistant - Inspection Sales

EMCOR Group • Hilliard, OH • 1d ago

Management & Administrative

Description About Us: S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bondi...

1d ago

Go to Apply

Sales Manager (Remote)

American Express Global Business Travel • Columbus, OH • 1d ago

Management & Administrative

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...

1d ago

Go to Apply

Sales Manager (Full Time) - 24H961

Carter's/OshKosh • Sunbury, OH • 1d ago

Management & Administrative

QUESTIONNAIRE-3-52 1047 If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Sales Ma...

1d ago

Go to Apply

Workforce Operations Manager

Meta • Columbus, OH • 1d ago

Management & Administrative

Summary: Join our Data Center Business Operations team as the Workforce Operations Manager, where you will play a critical role in ensuring our workforce scales efficiently to meet the demands of Meta's rapidly growing i...

1d ago

Go to Apply

Workforce Operations Manager

Meta • Columbus, OH • 1d ago

Management & Administrative

1d ago

Go to Apply

Data Center Facility Operations Manager, DCEO

Amazon • Plain City, OH • 1d ago

Management & Administrative

Description How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our D...

1d ago

Go to Apply

Associate Account Service Manager

Guardian Life • Columbus, OH • 1d ago

Management & Administrative

Do you want to be part of a collaborative natural working team ? Are you a problem solver who enjoys diving into issues, breaking down barriers and providing solutions? Do you enjoy challenges and possess strong interper...

1d ago

Go to Apply

Web Production Marketing Manager

Rubrik • Columbus, OH • 1d ago

Management & Administrative

Web Production Marketing Manager We are looking for a strategic and detail-oriented individual to join our team as Web Production Marketing Manager (role offers option for hybrid work). In this role, you will oversee the...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.